Terms of Service

Last updated 13 October 2026

Draft for the public beta. Have it reviewed by a lawyer before launch.

These Terms of Service (“Terms”) are an agreement between you and BuonaLabs UG (haftungsbeschränkt) (“Enfigure”, “we”, “us”), registered at Maria-Goeppert-Straße 3, 23562 Lübeck, Germany. They cover the Enfigure website, your account and your Enfigure Pro subscription. The desktop app is also covered by the End-User Licence Agreement.

By creating an account or subscribing, you agree to these Terms. If you do not agree, do not use the service.

1. Accounts

  • You must be at least 18 years old, or the age of majority where you live, to subscribe.
  • Give accurate information. Keep your sign-in details safe. You are responsible for activity on your account.
  • You can sign in with email and password, or with Google, GitHub or Discord.
  • You can delete your account in Settings in the account area.

2. Public beta

Enfigure is in public beta. This means:

  • The software and website may contain bugs and may change, break or be removed without notice.
  • Features may be added, changed or removed.
  • Beta builds are provided as is. Back up your work. We are not responsible for lost projects.
  • We may ask for feedback. Feedback you send may be used to improve the product without payment to you.

3. Subscription

  • Free costs nothing and needs no card. Any account can use it.
  • Enfigure Pro costs $18 USD per month, billed monthly in advance. It includes everything in Free plus the Pro tools, and every beta build.
  • Each account can be signed in on up to 3 of your personal devices.
  • Taxes may be added where required by law.
  • Payments are processed by Polar (Polar Software Inc.), our merchant of record, which also handles sales tax and VAT. Your purchase is from Polar as reseller. We never see or store your card number.

Auto-renewal

Your subscription renews automatically each month at the then-current price until you cancel. You authorise Polar, our merchant of record, to charge your payment method for each renewal.

Cancellation

You can cancel at any time. After you cancel, you keep access until the end of the period you have already paid for, and you will not be charged again. We do not refund unused time except as described in the Refund Policy or where the law requires.

Price changes

We may change the price. We will tell you by email at least [30] days before the new price applies. The new price applies from your next renewal after that notice. If you do not agree, cancel before the renewal.

Failed payments

If a payment fails, we may retry it, suspend Pro access, or end the subscription.

4. Acceptable use

You agree not to:

  • break the law or infringe the rights of others, including by importing, processing or exporting content you have no right to use;
  • share, resell, rent or publish your account or sign-in, or sign in on more than 3 personal devices;
  • reverse engineer, decompile or extract the models or data in the app, except where the law gives you that right;
  • attack, overload, scrape or probe the website or our systems;
  • use the service to create content that is illegal, or that sexualises minors;
  • evade payment or abuse refunds or chargebacks.

5. Intellectual property

Your content

You keep all rights in the files you import and in the characters, garments and other files you export from Enfigure. We do not claim ownership of your content or your exports. Enfigure runs on your computer, and we do not receive your 3D files.

You are responsible for having the rights to everything you import, including AI-generated and scanned models and third-party garments.

Our software

Enfigure, its models, packs, website, name and logo belong to us and our licensors. We grant you a limited, personal, non-transferable licence to use the software under the End-User Licence Agreement. No other rights are granted.

6. Termination

  • You can stop at any time by cancelling and deleting your account.
  • We may suspend or end your account if you break these Terms, if payment fails, or if we must by law. We will give notice where reasonable.
  • When your account ends, your access to the app and downloads ends. Files you already exported stay yours.

7. Disclaimer of warranties

To the extent allowed by law, the service and the software are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that the service will be uninterrupted, error free or that exports will work in every engine or tool.

8. Limitation of liability

To the extent allowed by law:

  • we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill;
  • our total liability for any claim is limited to the amount you paid us in the [12] months before the claim.

Nothing in these Terms limits liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence. Your local consumer rights remain.

9. Governing law

These Terms are governed by the laws of Germany. Disputes go to the courts of Germany, unless mandatory consumer law gives you the right to use the courts where you live.

10. Changes to these Terms

We may update these Terms. We will post the new version here with a new date and, for material changes, tell you by email or in the app. If you keep using the service after the change takes effect, you accept it. If you do not, cancel.

11. Contact

BuonaLabs UG (haftungsbeschränkt) Maria-Goeppert-Straße 3, 23562 Lübeck, Germany [email protected]