Account & billing

Subscription and billing

Enfigure Pro price, upgrading, cancelling, refunds, invoices, payment method and the 3-device limit.

Plans

See Plans for what Free and Pro include.

Free Enfigure Pro
Price $0, no card $18 USD per month
Billing None Monthly, renews automatically
Beta builds Every beta build Every beta build
Devices Up to 3 per account Up to 3 per account
Cancel Nothing to cancel Any time. Access continues to the end of the paid period

Pro is billed by Polar, our merchant of record. Sales tax and VAT are added where they apply.

During the public beta, checkout runs in test mode. No real charge is made for now.

Upgrade to Pro

  1. Open the Pricing page and press Start your subscription.
  2. On the checkout page, which Polar runs, enter your details and confirm.
  3. Pro tools are available in the app once payment is confirmed.

Payments go through Polar. Enfigure does not store full card numbers.

The account area

Sign in at /login. The sidebar has Overview, Billing, Downloads, Devices and Settings, plus Sign out.

Page What it holds
Billing The Subscription card, the Payment method card and the Invoices table
Downloads The builds list with SHA-256 checksums and download buttons, and system requirements
Devices The devices signed in to your account, with Sign out for each
Settings Profile name, sign-in methods, sessions and account deletion

Devices

  • Each account can be signed in on up to 3 devices.
  • To free a slot, go to Account > Devices and sign out the device you no longer use.
  • See Signing in on the app for the steps and for offline use.

Cancel

  1. Open Billing.
  2. On the Subscription card, press Cancel subscription.
  3. Confirm with Cancel at period end.

You keep Pro access until the end of the period you have paid for, and you will not be billed again. The card then shows Resume subscription if you change your mind before the period ends. After Pro ends, the Pro tools lock. Your files stay yours, and Free keeps working.

Payment method

On Billing, press Update on the Payment method card.

Invoices

The Invoices table on Billing has a Receipt button for each invoice.

Refunds

You can ask for a refund of your first Pro payment within 14 days of that payment. Renewals are not refundable except where the law requires. See the Refund Policy or go to Support.

Price changes

If the price changes, we tell you in advance, and the new price applies from your next renewal. See the Terms of Service.

Settings

Section Options
Profile Change your name
Sign-in methods Email and password: Change password (go to /forgot-password; we email an 8-digit code). Google, GitHub and Discord: Connect, when enabled
Sessions Sign out other devices, Sign out
Delete account Type DELETE to confirm

Forgot your password? On the sign-in page, press Forgot password?, or Email me a sign-in link instead.

Delete your account

Open Settings, go to Delete account and type DELETE. See the Privacy Policy.

Contact

Write to [email protected] or use Support.